The owner of a high-rise senior housing and skilled nursing facility believed its new building had life-safety and construction defects, including fire-separation walls with unprotected duct and pipe penetrations and drywall in duct shafts that did not meet code requirements. In response to those complaints, the building’s general contractor hired IMA to determine whether the owner’s claims were valid, as well as whether the built conditions conformed to contract documents and whether the construction met industry standards for a senior residential community that provides personal and skilled nursing care.
The building, constructed in 1995, featured a complex architectural design that was subject to approvals by multiple jurisdictions, including the city of San Francisco and California’s Office of Statewide Health Planning and Development.
In the case of other defect claims, which involved wood finishes, sink
counters, and kitchen cabinets, IMA demonstrated that in most cases
the elements cited either met or exceeded industry standards. In the
few cases where they did not, the parties either dropped the issue or
reached an equitable settlement through mediation.