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Project: San Francisco Towers
Clients: PCL Construction (general contractor) and Episcopal Homes Foundation (owner)
Location: San Francisco
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Based on IMA’s ability to work effectively with the owner’s experts, the general contractor and the owner agreed to have IMA work on the repair of life-safety defects as the neutral architect. In this role as an unbiased third party, IMA first developed a remediation protocol, which included intrusive investigation and visual inspection, and documented the types and locations of repairs with remediation drawings.

IMA then helped ensure that work would proceed smoothly and meet all legal requirements by developing a field manual for code compliance of remediation work; obtaining construction permits from all relevant jurisdictions; coordinating work between the general contractor and the owner; and resolving all disputes. As the project progressed, IMA worked to resolve fire-safety issues, consulted with the general contractor on repair planning and implementation, and was on-site to ensure that the occupants’ needs were served and that the contractors implemented repairs correctly. IMA fully documented all work with detailed photographs and daily logs that could be used in potential future litigation.

After the remediation work was complete, the general contractor hired IMA as an expert in a lawsuit against its subcontractors, and the building’s owner hired IMA as an expert in a claim against its architect and design team. Both clients prevailed in their cases.

Result
Life-safety defects were identified and repaired to the satisfaction of both the owner and the general contractor. The project was completed within the stated repair budget and allotted time. Moreover, the facility remained fully operational during the remedial construction work.

Both the building owner and the general contractor felt that IMA was fair, thorough, knowledgeable, and professional in performance of its duties, which included design, detail resolution, timeline coordination, acting as neutral architect, and providing the appropriate manpower to keep the work flowing efficiently.

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